VesperDEM
Aug 25, 03:33 PM
I have a 3 month old MacBook and a shiny new Mac Pro. No problems with the systems at all. When I got the Mac Pro, one of the RAM cards needed to be reseated, but that is expected with shipping.
The one time I called Apple support, it took about 20 minutes to get someone and I had solved the problem before the tech got there.
I verified that I solved the problem correctly and went on my way.
My joy was that the tech was American, or at least a person that spoke perfect English.
The problem with the surveys that they take is that I would suspect most satisfied customers don't fill them out, and the ones that are not satisfied after make sure to fill them out.
Let's face it, since the Intel line started coming out, there have been over 1 million units sold. Half of that number are new to Macintosh. If we are talking 10,000 unsatisfied customers, that's still only 2% of all the "new" customers and 1% of all the customers that have bought an Intel based system.
The one time I called Apple support, it took about 20 minutes to get someone and I had solved the problem before the tech got there.
I verified that I solved the problem correctly and went on my way.
My joy was that the tech was American, or at least a person that spoke perfect English.
The problem with the surveys that they take is that I would suspect most satisfied customers don't fill them out, and the ones that are not satisfied after make sure to fill them out.
Let's face it, since the Intel line started coming out, there have been over 1 million units sold. Half of that number are new to Macintosh. If we are talking 10,000 unsatisfied customers, that's still only 2% of all the "new" customers and 1% of all the customers that have bought an Intel based system.
thadgarrison
Nov 28, 07:15 PM
I guess Universal is bummed that nobody is buying Zunes and so that revenue stream dried up before it gained any ground.
They should impose royalties on shoe sales, since people wear shoes while they're dancing to their music.
They should impose royalties on shoe sales, since people wear shoes while they're dancing to their music.
iindigo
Mar 26, 07:35 AM
I'm shocked at how many people are so willing to just wave away all the nice under-the-hood changes and improvements that Lion offers just because there aren't any super-radical UI changes... really disappointing to be honest. Does it really have to be all flashy to be of interest to you? What, the functional side of things doesn't matter any more?
As an amateur OS X developer, I really hate this attitude because it will end up slowing Lion adoption. That really sucks, because there are a ton of awesome changes in 10.6 that I (and many, many other developers) would love to take advantage of to make their software even greater, but it's not going to be viable to go Lion-only for said features until Lion is installed on the majority of Macs out there.
As an amateur OS X developer, I really hate this attitude because it will end up slowing Lion adoption. That really sucks, because there are a ton of awesome changes in 10.6 that I (and many, many other developers) would love to take advantage of to make their software even greater, but it's not going to be viable to go Lion-only for said features until Lion is installed on the majority of Macs out there.
iJohnHenry
Mar 23, 11:46 AM
Some called them 'the coalition of the billing' because so many members were paid off in some way.
For the Brits, that would be 'the coalition of the shilling'. :p
For the Brits, that would be 'the coalition of the shilling'. :p
nefan65
Apr 25, 02:08 PM
They're suing...doesn't mean it'll go to court. They may find there's not enough grounds for suit, and deny...
drlunanerd
Aug 25, 05:08 PM
I've just come out the other side of a protracted saga with AppleCare.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
Bought my first personal Apple laptop, a MacBook, in May (having supported and bought a lot of their hardware over the years in my job).
It had a couple of faults so I decided to send it in to get repaired.
It took them 2 months to get a working laptop back to me.
After 1 month I had the original MacBook returned, which they hadn't repaired at all, apparently due to spare parts availabilty problems.
After another 2 weeks they sent a replacement MacBook. Which was DOA. At this point I asked for a refund as I had no confidence in the quality control of the product.
Customer Relations then offered me an upgrade to a new Macbook Pro, which I have now and am happy with.
So a happy ending, but a disgracefully long wait to get to it. Unfortunately this has been my experience with AppleCare over the years - it takes far too long to get hardware repaired - whether you take it to an Authorised Repair Centre or send it to AppleCare. It's useless in a business environment. At the least Apple need to add a next business day service, just like all the other 'tier one' PC manufacturers do. I'm baffled why Apple don't offer this.
NoSmokingBandit
Nov 30, 07:15 AM
I havent gotten to them yet, but i've heard they are just as awesome as GT3's endurance races.
Multimedia
Jul 14, 08:30 PM
This is good news for me.. it will make it easy to resist buying one this year. No 3ghz xeon, no bluray, no new case design.I agree as I am waiting for the 8 core model with Leopard while I continue to limp along on the Quad G5. ;) I run an external Optical on top of my Quad G5 so this would be a nice addition. But I also run an ATA/133 HD inside on top of my optical on it's spare bus port, so it's really not much of an improvement from an internal HD perspective.
What's great is the idea of Apple holding the prices the same in the middle and top while lowering the bottom model's price. Lowers the barrier to entry in this class of machine. But I do think this series is a good transitional setup for those who can't wait for Leopard and have been waiting for Intel longer than those of us with the last of the G5s - especially those coming from G4 Power Macs that are way long in the tooth.
What's great is the idea of Apple holding the prices the same in the middle and top while lowering the bottom model's price. Lowers the barrier to entry in this class of machine. But I do think this series is a good transitional setup for those who can't wait for Leopard and have been waiting for Intel longer than those of us with the last of the G5s - especially those coming from G4 Power Macs that are way long in the tooth.
rwilliams
Mar 22, 01:13 PM
This is just a preview of the future, Android based tablets will clean the iPads clock. Apple made the so-called iPad 2 as a 1.5. Low res camera, not enough RAM, and low res screen. It's going to be a verrrry long 2012 for Apple. Sure it's selling like hot cakes now, but when buyers see tablets that they don't have to stand inline for, that have better equipment and are cheaper ... Apples house of cards will come crashing down around them.
The only strength that Apple has is the app ecosystem; which is why they are going after Amazon for spiting on the sidewalk. They know the world of hurt coming their way.
Well, you knew it was only a matter of time before this cat showed up.
The only strength that Apple has is the app ecosystem; which is why they are going after Amazon for spiting on the sidewalk. They know the world of hurt coming their way.
Well, you knew it was only a matter of time before this cat showed up.
macenforcer
Aug 17, 12:08 PM
Wow, I'm really surprised by those photoshop tests. When those go universal I'm sure my jaw will drop
It will be exactly 25% faster in UB photoshop. How do I know? I tested in photoshop 7.01 in OS X and in XP on the mac pro. XP test was 25% faster. There you go.
It will be exactly 25% faster in UB photoshop. How do I know? I tested in photoshop 7.01 in OS X and in XP on the mac pro. XP test was 25% faster. There you go.
Doctor Q
Jul 14, 03:07 PM
Power Supply at the top is REALLY stupid.Why? What are the advantages/disadvantages to having it higher or lower in the case? Does the weight distribution matter?
.jpg "Vera Wang Wedding Dresses:")
chimerical
Nov 28, 07:42 PM
(Did the music companies ask for money for every CD player or Tape Recorder sold? Nope)
Actually, yes. I believe that CD-R/CD-RW blank discs and recorders have had some type of royalties fee added to the price, which gets passed down to us consumers. It's frustrating.
Actually, yes. I believe that CD-R/CD-RW blank discs and recorders have had some type of royalties fee added to the price, which gets passed down to us consumers. It's frustrating.
iGary
Aug 15, 11:39 AM
I would have thought that the Final Cut Pro benchmark would have really blown away the G5 - not so much, right?
Awesome on FileMaker and I can't wait to see how this stuff runs Adobe PS Natively.
Awesome on FileMaker and I can't wait to see how this stuff runs Adobe PS Natively.
shrimpdesign
Aug 7, 11:56 PM
does anyone see a potential for a security breach with the ichat feature that lets you take over someone's desktop? (the purpose is of course to collaborate or to help them fix a problem)
I think it's an invitation .. like "Come share my screen with me" not "Let me use your screen"
So basically you have to allow your screen to be shared with someone you don't trust ... which is generally a bad idea anyways.
If there's a problem, you can always unplug the computer.
I think it's an invitation .. like "Come share my screen with me" not "Let me use your screen"
So basically you have to allow your screen to be shared with someone you don't trust ... which is generally a bad idea anyways.
If there's a problem, you can always unplug the computer.
Snowy_River
Jul 28, 03:26 PM
Dan=='s mockup is something that I had considered before, I remember talking about it with Yvan 256 at some point as something like "the return of the Cube." I think it's a pretty good design, the guts of the Mini are so packed as it is, an expanded case would allow for a substantial upgrade in components, including the oft clamored for dedicated GPU.
Another way Apple could do it is just to elongate the Mini's case to make it just as svelte vertically, only slightly wider. Could you take a run at that one Dan==? ;)
Okay, I did some tinkering myself, just for kicks, and here's what I came up with. I thought that we were talking about a computer that was somewhere between a Mac Mini and a Mac Pro (Power Mac), so I thought, maybe the style should be a combination of the two. Let me know what you think.
It's not a Mac Plus... It's a Mac++!
http://www.ghwphoto.com/Mac++1.PNGhttp://www.ghwphoto.com/Mac++2.PNG
Another way Apple could do it is just to elongate the Mini's case to make it just as svelte vertically, only slightly wider. Could you take a run at that one Dan==? ;)
Okay, I did some tinkering myself, just for kicks, and here's what I came up with. I thought that we were talking about a computer that was somewhere between a Mac Mini and a Mac Pro (Power Mac), so I thought, maybe the style should be a combination of the two. Let me know what you think.
It's not a Mac Plus... It's a Mac++!
http://www.ghwphoto.com/Mac++1.PNGhttp://www.ghwphoto.com/Mac++2.PNG
leekohler
Apr 27, 11:56 AM
I'm not a birther. But I would love to know why the certificate looks new when the president is nearly 50. Now I'm about five months older than he, my original birth certificate has faded. The certificate he produced clearly isn't the original. Or if it is the original, it's astoundingly well-preserved.
But you're not a birther or anything. Here we go with more stupid crap, while the country has far bigger issues.
Racists?
More like plain old generic morons. I have NO IDEA why Obama would cave like this....
To get idiots like Trump to shut the hell up.
But you're not a birther or anything. Here we go with more stupid crap, while the country has far bigger issues.
Racists?
More like plain old generic morons. I have NO IDEA why Obama would cave like this....
To get idiots like Trump to shut the hell up.
d0minick
Mar 26, 10:41 AM
Question, as all my previous macs were used, I recently purchased the new macbook pro 2011 line and a refreshed Air. Will I be able to get Lion at a discount for the recent purchase or do I pay full price? I was just wondering. Thanks!
shawnce
Sep 13, 11:48 AM
Yes, that's true.
It's also true that most of the time, most people aren't even maxing out ONE core never mind eight.
And when they do, their program won't get any faster unless it's multithreaded and able to run on multiple cores at once.
Lets not forget things like Spotlight that can now run more rigorously without affecting CPU resource much. You will get more intelligent software that can prepare for what you want to do so that when you go to do it it will be much more responsive. In other words just because some tasks cannot be easily broken up to leverage multiple cores doesn't mean that tasks such as those cannot be speculative run by software on idle cores in preparation for you doing the task.
It's also true that most of the time, most people aren't even maxing out ONE core never mind eight.
And when they do, their program won't get any faster unless it's multithreaded and able to run on multiple cores at once.
Lets not forget things like Spotlight that can now run more rigorously without affecting CPU resource much. You will get more intelligent software that can prepare for what you want to do so that when you go to do it it will be much more responsive. In other words just because some tasks cannot be easily broken up to leverage multiple cores doesn't mean that tasks such as those cannot be speculative run by software on idle cores in preparation for you doing the task.
aaronb
Sep 19, 10:58 AM
The fastest?
If that were the case, no one here would be complaining...
Fastest in terms of the fastest notebook that Apple offers.
If that were the case, no one here would be complaining...
Fastest in terms of the fastest notebook that Apple offers.
MacinDoc
Sep 19, 01:14 PM
I'm finding it hilarious that you can put yourself into Stevie's reality distortion field even after the Intel switch. Maybe while Apple had PPC, you could have said that. But now that direct hardware comparisons can be made, don't you think it's stupid that sub-$1000 PC notebooks have better processors than the best Apple has to offer?
And yes, the MBP is a top-of-the-line laptop. Apart from 2'' thick behemoths, it was one of the fastest portables around, and it was priced accordingly. Now it's still priced as such, but times are moving, technology is advancing, and if you compare pound for pound, the MBP is behind.
Sorry, but you're in an Intel RDF if you think that a 1.66 GHz C2D is a better processor than a 2.33 GHz CD. For practical purposes, the only differences at this time between CD and C2D are SSE3 instructions and slightly better power management. Nonetheless, you can rest assured that C2D MBPs will be SHIPPING by Sept. 25.
And yes, the MBP is a top-of-the-line laptop. Apart from 2'' thick behemoths, it was one of the fastest portables around, and it was priced accordingly. Now it's still priced as such, but times are moving, technology is advancing, and if you compare pound for pound, the MBP is behind.
Sorry, but you're in an Intel RDF if you think that a 1.66 GHz C2D is a better processor than a 2.33 GHz CD. For practical purposes, the only differences at this time between CD and C2D are SSE3 instructions and slightly better power management. Nonetheless, you can rest assured that C2D MBPs will be SHIPPING by Sept. 25.
FreeState
Mar 2, 09:54 PM
Why is most straight people assume that gay people do all those? I'm gay and I don't do a thing in that article. I know.. I'm boring but hey that's not the point.
ksz
Sep 20, 04:11 PM
The only real downside I see is that Intel Macs are unlikely to hold their value anywhere near as well as the PPC line did due to the quicker changes we'll see now.
I keep systems til they fall apart, pretty much, but there's quite a few on the various forums who say they always buy and sell 2-3 years later to upgrade.
I should have been more thorough in my previous reply. What I really like about these frequent updates are the following:
1. The motherboard has socketed processors (except for the laptops).
2. Even though Intel is updating processors every 6 months or so, the motherboard and chipset seem to support the next processor version.
Yonah can be replaced with Merom.
Woodcrest can be replaced with Clovertown.
Your computer does not become obsolete in 6 months. Instead, it gains new life if you decide that you need the new processor.
Every 12 to 18 months or so a new chipset may become necessary. Only then does your computer lose the upgrade potential. If you buy Merom, you may not be able to upgrade to the next processor. Likewise if you buy Clovertown. New chipsets will be required beyond Merom and Clovertown.
In any event, this is based on trailing history of just 1 year. Future events may unfold differently.
I keep systems til they fall apart, pretty much, but there's quite a few on the various forums who say they always buy and sell 2-3 years later to upgrade.
I should have been more thorough in my previous reply. What I really like about these frequent updates are the following:
1. The motherboard has socketed processors (except for the laptops).
2. Even though Intel is updating processors every 6 months or so, the motherboard and chipset seem to support the next processor version.
Yonah can be replaced with Merom.
Woodcrest can be replaced with Clovertown.
Your computer does not become obsolete in 6 months. Instead, it gains new life if you decide that you need the new processor.
Every 12 to 18 months or so a new chipset may become necessary. Only then does your computer lose the upgrade potential. If you buy Merom, you may not be able to upgrade to the next processor. Likewise if you buy Clovertown. New chipsets will be required beyond Merom and Clovertown.
In any event, this is based on trailing history of just 1 year. Future events may unfold differently.
Mattie Num Nums
Apr 19, 02:21 PM
Sigh, you're entirely missing the point of this case. No one's arguing that there's been a grid of icons before, it's just that Samsung went the extra step. See, Android itself doesn't have a near-identical desktop, but TouchWiz does. TouchWiz is what you see here, the icons have been made into squares (like the iPhone), there's now a Dock with frequently used apps with a grey background to distinguish it (like the iPhone), it has a black background (meh) but it uses white dots to note the page it's on (like the iPhone). They went the extra mile to provide an iPhone-like experience for their Android devices.
It appears from the F700's standpoint though the natural progression became TouchWiz.
It appears from the F700's standpoint though the natural progression became TouchWiz.
illegalprelude
Aug 25, 04:06 PM
So far, i havent been the happiest camper with Apple's support. Having Apple Care on my PowerMac G5, I can tell you I got more of a run-around then any other time ive needed service on a unit. It started with Apple sending me to an Authorised Repair center to replace my Ethernet Card (so the entire logic board had to go, this story btw dates back to xmas) and from there on, my unit with Kurnil Panic all the time, i mean 7 times a day. 2 or 3 random programs opening and back, complete lock up with a full shut down needed.
I had to of course drag my PowerMac 30 miles everytime, drag it to a store (6 times over all before they took care of the problem and dragging a PM through the mall, it gets heavy real fast) and they then blamed it on everytime from "heat" to my "battery backup" to "envirmental issues" to "external HDD". Just every single BS they could think of because all these devices for 2 years prior worked just fine but now they suddenly wanna glitch up? come on now. Finally, finally, 6 visits, 2 calls to AppleCare and a month and a half later did they replace my LogicBoard and processor and find one or both of those to be the problem. Sorry but this is what I get for buying a Pro consumer computer, .Mac service and AppleCare :mad:
Im not saying other units dont have problems. Everything does but it sure as hell seems like from the 1st time the MacBooks hit out, we have seen an uprise in problems from heat, to freezing, to failed drives etc.
Im sure ill get alot of "pro apple kool-aid drinker" attacks from this but this dosent make me any less of an Apple enthusiest or whatever but I work hard for my money and I demand the same quality and service from Apple as I do from any other company. Clear Example iMikeT
I had to of course drag my PowerMac 30 miles everytime, drag it to a store (6 times over all before they took care of the problem and dragging a PM through the mall, it gets heavy real fast) and they then blamed it on everytime from "heat" to my "battery backup" to "envirmental issues" to "external HDD". Just every single BS they could think of because all these devices for 2 years prior worked just fine but now they suddenly wanna glitch up? come on now. Finally, finally, 6 visits, 2 calls to AppleCare and a month and a half later did they replace my LogicBoard and processor and find one or both of those to be the problem. Sorry but this is what I get for buying a Pro consumer computer, .Mac service and AppleCare :mad:
Im not saying other units dont have problems. Everything does but it sure as hell seems like from the 1st time the MacBooks hit out, we have seen an uprise in problems from heat, to freezing, to failed drives etc.
Im sure ill get alot of "pro apple kool-aid drinker" attacks from this but this dosent make me any less of an Apple enthusiest or whatever but I work hard for my money and I demand the same quality and service from Apple as I do from any other company. Clear Example iMikeT
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